Updating POS Systems to Benefit Your Business

Updating POS Systems to Benefit Your Business

If you are a business owner operating any kind of store or shop, or any business that runs on sales for that matter, you may be looking into the large variety of POS (point-of-sale) systems that exist. This vast array of options can be extremely overwhelming, especially when you are just starting a business and have so many decisions to make already. You may be persuaded to make a fast choice and go with whatever POS system initially appeals to you, however, there is a lot weighing on this decision, and careful time and consideration should be taken. Having an updated POS system, and the right one,  can greatly benefit your business. 

How to Pick the Right POS System

Determine Needs

The first step to choosing your ideal updated POS system is to begin by determining how it will be used in your business. POS systems have a variety of functions and can complete many tasks for your company, even beyond simply ringing customers out. Take some time to consider what your business needs are, and see how potential systems are able to meet those needs. 

Check Out the Hardware Requirements

Different POS systems have different hardware requirements. It is crucial to take into account what the requirements are, and to make sure that your business is equipped to handle them. 

Figure Out Your Budget

Budget is another important factor, as POS systems can range in price tremendously. Determine a comfortable payment amount for your business, and choose a POS system that falls within that. You may even want to consider a system that has the potential to upgrade in the future, should your budget increase. 

Work With Your Space

Whether you have a large business or a small one, you should always work with the space you have. Shop around various POS system set ups and choose one that will not only fit in the space you have, but complement it as well. 

Look Into Available Resources

Many POS systems come fully equipped with everything you need to be a successful business, however, there are sometimes additional resources available that can enhance your experience with them. Apps and training software can make the POS system more accessible and more understandable for you and your employees. 

Benefits of a Fitting POS

As stated above, finding the right POS system can have many benefits for your business. Once you have decided on a POS system to utilize, you may notice these benefits take place rather quickly. 

Accomplishes Necessary Tasks

Just as a POS system should, having the right one will help you accomplish all the necessary tasks that you wanted it to. It may even help to automate those processes and complete these tasks on its own. 

Streamlines Service

Effective POS systems will also aid in streamlining service, whether you are a retailer or a restaurant. By having a single unified system, everyone remains on the same page, and orders or sales are easily tracked. 

Minimizes Losses

Another benefit of having the best updated POS system for you is the ability to minimize your losses. Employees can have separate key codes or profiles within the system, and all orders or sales they manage can be kept track of. This makes it easier to narrow down when discrepancies occur, and also aids in keeping a running total of drawer amounts and more. 

As you can see, choosing the right POS system has multiple benefits for your business, and the decision shouldn’t be taken lightly. At ANAX, we hope that this will help make your decision easier. For any of your tech needs, contact us.

Keeping Connected While Working Apart

Keeping Connected While Working Apart

Over the past few months, with a global pandemic wreaking havoc on the world, many businesses have transitioned to remote work, either temporarily or permanently. If you are an employee of a company who has done just this, you may be feeling a bit disconnected. Similarly, if you have a business that has made this decision for the safety of your employees, you may feel like you have less management over the work being completed. Rest assured, however, there are many options for you and your team to keep connected while working apart. 

Phone Calls

One of the easiest ways to stay in touch while working separately is by arranging phone calls to discuss schedules, work projects, progress, and more. Phone calls can be regularly scheduled, or may be spontaneous, and can be as in depth as discussing the entire week ahead, or as brief as simply touching base for five minutes. While your home office may not have the same office technology as the company, having a phone system based on the internet simplifies the transition to working from home. If you have questions about this solution or how to implement it for your business, contact our experts! 

Video Calls

Video calls are another popular choice of remote work businesses. This allows for more face to face communication, more seamless conference conversations, and the inclusion of body language. There are many free online resources for hosting video calls, such as Google Hangouts and Zoom. If you’re experiencing lagging videos in your conference calls, you may need to adjust your internet service. 

Group Messaging

Platforms such as Slack are designed for group messaging. This allows for the same level of communication as phone or video calls, however, employees can access the messages at their convenience, instead of being required to sign on and participate at a certain time. Slack also has provisions for creating groups or departments, making it easier to stay organized and on task together. 

Project Boards

Project board platforms or software such as Trello keeps everyone on the same page about what projects are being worked on, who they are assigned to, and what the progress is on them. Leave notes, add attachments and track the work flow as needed. Users can be granted access to certain boards, allowing employees to be able to better manage their projects and communicate about which tasks still need completed. 

Time Management Programs

In addition to communication and project management, utilizing a time tracking or time management program can prove to be beneficial for remote workers. Toggl or similar choices are popular for essentially clocking in and out for the day, or tracking how long specific projects tag. You can add tags for clients or projects to help stay organized. At the end of the week, you have the ability to export a timesheet to provide your employer if required. 

As you can see, there are several options to stay connected and keep communicating even while working separately. Remote work does not mean working alone. If you have questions about tech, software, or hardware that can assist with working from home, contact us today! 

Updating Your Business Phone System

Updating Your Business Phone System

At ANAX, we offer several solutions for your business and office needs. We do the hard work of keeping up with the times so that you don’t have to. Technology is a constantly changing field, and it is not just limited to computers and software. Another piece of technology that has encountered many changes over the past decades is the business phone system. 

One of the services that we provide is cloud-hosted VoIP phone systems. This term has become more familiar to those in office spaces over the past couple of years, however, if you’re not as current with the phone trends, we’ll go over what exactly a VoIP is before we get into why you need it. 

What is VoIP? 

Traditional phones require direct connection via copper wires in order to make and receive calls. VoIP phones do not need this wire connectivity, and instead, function via internet connection. Because of the lack of need for wires, the mobility, interoperability, and connectivity of VoIP phones is nearly limitless. 

Outdated, copper-wired, stationary phones are hardwired into a PBX (Private Branch Exchange) machine. This PBX device routes calls in and out, serving as the operator and connector between phones. With VoIP phones, the PBX is no longer necessary, since calls are made via the internet, and not through the wires. Talk about eliminating the middleman, right? 

Why do you need VoIP? 

In addition to simply staying relevant with the ever-changing technology, there are several reasons that your business would benefit from a VoIP phone system. As mentioned previously, traditional phone systems are wired into a PBX machine. Switching to VoIP phones eliminates the need for this, which can clear up office space for more important things. 

VoIP phones operate via the internet, and only require access to the existing computer network cabling or the WiFi in order to complete calls. This eliminates the need for copper wiring, and means that no additional wiring needs to be installed should you decide to switch. Bonus, your phone number stays the same, so there are no additional fees to update that either (not to mention, no need to go through the headache of updating your phone number everywhere too!).

Additional VoIP Features

VoIP phones have many, many features that are simply impossible on a traditional phone. As we have already discussed, they are unchained from the copper cords, and operate on your existing internet connection. VoIP phone systems allow for users to link to their own accounts, instead of being tied to a singular phone number. With this feature, you can jump between multiple phone calls on an account at the same time. 

VoIP allows for voicemails just as traditional phones do, however, they are more easily accessible, and often have advanced features. This new wave of phones has also experienced updates in audio quality and range, allowing you to listen further and understand more. Finally, VoIP phones can be set up for PoE. PoE stands for power over Ethernet, meaning that VoIP phones are able to be powered via a network cable, as opposed to being plugged into a traditional power socket. 

If your business operates several phones simultaneously, or requires operators to switch between various calls seamlessly, switching to a VoIP system may be a smart move to make. As you can see, the benefits of VoIP are numerous, and making the change is quite simple. Contact us today to see how we can bring the benefits of VoIP to your business!

Avoiding Viruses

Avoiding Viruses

IT Management & Staying Virus-Free

With all this talk of viruses lately, we figured it might be a time to circle around to touch on the ones that can affect your technology. Let’s face it: with the widespread and rapid pace at which technology is growing, the days of needing employees on your staff to handle your I.T. needs are long gone. Today, almost all support can be handled remotely on a cloud and being face to face is a just call away. The benefits of outsourcing I.T. are pretty significant when you consider the value and efficiency that it adds to any business.

Outsourcing IT

Having a third party company to handle the computer viruses and malware/spyware removal is important for protecting your business’ and client’s information. A common hiccup that businesses can often run into though, despite whether they are Star-Ups or well established companies, is not coming to the realisation that outsourcing this work is a valuable and often necessary part of operating efficiently. This is especially the case when it comes to areas of operation such as a business’ I.T. problems and solutions because keeping a dedicated I.T. department on your payroll isn’t always the most cost effective or streamline way to go.

When you are making the decision of whether or not to let another business handle your I.T. needs, you should consider the value that having one adds to your business. First, unless your I.T. department adds value to your company, it can and should be outsourced. Many I.T. problems like computer viruses, malware, and spyware can be handled remotely by a company that can offer you around-the-clock support at a better rate than hiring your own tech-support department.

Additionally, having a company that handles all of your I.T. needs is great for scaling up. A good time for outsourcing you I.T. needs, could be when you’re considering expansion and your I.T. operations cannot keep up with the pace of growth. As mentioned, businesses should always consider their value and this includes their overhead as well. Outsourcing to a company that specializes in these services is great for your business to take advantage of their expertise so you can scale up without worrying about the logistics of your network. Instead of wasting time and money on experimenting, you can leverage a cheaper, more efficient service. If you’re interested in outsourcing your IT and virus protection and prevention, contact our team of experts!

Same Day Support for Your Office Equipment Needs

Same Day Support for Your Office Equipment Needs

When you run into issues with your office equipment, servers, or other business needs, you want those issues to be resolved as quickly as possible, right? Having equipment issues can affect your productivity, and impact the quality and quantity of work that can be completed. In order to keep your business running smoothly, it is essential to repair problems immediately. This is why we offer same day support for all of your office equipment needs. 

Our Office Equipment

At ANAX, we provide you with the office equipment that your business needs. From phone systems to printers to more, we have you covered. We stay up to date with the office trends and always offer the best solutions to keep your business ahead of the technology game. Our experts can piece together the perfect custom equipment fit for whatever your needs are. 

Our Support

In addition to providing the equipment itself, ANAX has qualified experts in maintenance and troubleshooting as well. When problems arise, we are proud to offer hands on support that surpasses anyone else in the business. Not only is the equipment top of the line, but the customer service experience is as well. 

Providing top quality office equipment support, ANAX offers maintenance for all of our affiliated manufacturer’s office equipment with extreme pride and excellence. With one of the fastest response times in the industry, we will strive to be at your location the very same day that your service call is placed. 

Our Experts

Our experienced, factory trained technicians will work to quickly resolve any issues needing attention, leaving you satisfied with the results. Looking for a new office equipment repair company each time you need assistance takes up valuable time. You want your business to thrive; wasting time researching business technology services robs your focus away from your success. 

Our Promise

ANAX is here to develop a long term relationship with you so you don’t have to waste precious time shopping around. You will know immediately that you made the right decision using ANAX as your office equipment service provider. Some additional perks of choosing ANAX include:

  • On-site Troubleshooting & Repairs
  • 3 Business Hour Average Response Time
  • Driver Installation & Setup
  • Network Connectivity Configuration
  • Ongoing Maintenance Support
  • End User Training
  • Account & Security Configuration
  • Consumables & Supplies
  • Remote Equipment Status Monitoring

As you can see, there are many reasons to go with ANAX, including same day support for all your office equipment needs. If you have questions, need support, or want to see what all we offer, contact our experts today!