Phone System Support: Just a Call Away!

Phone System Support: Just a Call Away!

Regardless of what kind of business you have, chances are, your customers or clients are going to need to get ahold of you somehow. Sometimes, that’s via email (which we can help set up and manage as well!), but sometimes, it’s via phone. These days, there are several phone system options, from more traditional to virtual cloud-based ones. Your preference will most likely differ based on what your company’s needs are. Whatever you decide on, ANAX can get you up and running. 

Getting your phone system established and operating is not the end of our journey with your business, however. We offer phone system maintenance and support as well! Whenever anything goes wrong, seems a little off, or simply needs replaced, repaired, or updated, ANAX is there for you. As with any other IT services we provide, our technicians can be on-site the same day you request assistance. 

ANAX Phone Support

Our phone support services are extensive, and we pride ourselves on providing the highest quality service possible for all of our clients. Check out what we have to offer and see what we can help you with today. 

On-Site Phone Systems

If your business has a home office, we can help set up your phone system for every employee, regardless of how many there are. We have phone systems that we can provide and maintain, and troubleshoot should problems occur. By having ANAX install your phone systems from the beginning, you can ensure that it is done properly.

Cloud Hosted VoIP Systems

VoIP phone systems are an updated way to manage your calls, a more modern and manageable approach than traditional phone systems. Learn about these VoIP systems and their benefits in our blog post here

Call Center Setup & Support

If your business is a call center, or involves one for customer service or support, ANAX can assist you in setting up phone systems for such. In addition, ANAX provides call center support. After all, if sales or customer satisfaction is based on your ability to make or receive calls, you want reliable technicians on standby. 

Video Conferencing

Not only does ANAX assist with voice calls, we also have the ability and the technology to assist with video calls. We can also help with multi-line and conference video calls. 

Voicemail to Email

Voicemails can be time-consuming to listen to, hard to hear, or just plain frustrating to deal with. This can all be alleviated by the capability to transform voicemails into emails, making them legible and allowing you to read them instead of requiring to listen. 

As you can see, ANAX offers many phone-related services and support options. Regardless of how big or small your business is, or what your needs are, ANAX has the ability to help. Contact us today to see what we can do for you.

How Having the Right POS System Benefits Your Business

How Having the Right POS System Benefits Your Business

If you are a business owner operating any kind of store or shop, or any business that runs on sales for that matter, you may be looking into the large variety of POS (point-of-sale) systems that exist. This vast array of options can be extremely overwhelming, especially when you are just starting a business and have so many decisions to make already. You may be persuaded to make a fast choice and go with whatever POS system initially appeals to you, however, there is a lot weighing on this decision, and careful time and consideration should be taken. Having the right POS system can greatly benefit your business. 

How to Pick the Right POS System

Determine Needs

The first step to choosing your ideal POS system is to begin by determining how it will be used in your business. POS systems have a variety of functions and can complete many tasks for your company, even beyond simply ringing customers out. Take some time to consider what your business needs are, and see how potential systems are able to meet those needs. 

Check Out the Hardware Requirements

Different POS systems have different hardware requirements. It is crucial to take into account what the requirements are, and to make sure that your business is equipped to handle them. 

Figure Out Your Budget

Budget is another important factor, as POS systems can range in price tremendously. Determine a comfortable payment amount for your business, and choose a POS system that falls within that. You may even want to consider a system that has the potential to upgrade in the future, should your budget increase. 

Work With Your Space

Whether you have a large business or a small one, you should always work with the space you have. Shop around various POS system set ups and choose one that will not only fit in the space you have, but complement it as well. 

Look Into Available Resources

Many POS systems come fully equipped with everything you need to be a successful business, however, there are sometimes additional resources available that can enhance your experience with them. Apps and training software can make the POS system more accessible and more understandable for you and your employees. 

Benefits of a Fitting POS

As stated above, finding the right POS system can have many benefits for your business. Once you have decided on a POS system to utilize, you may notice these benefits take place rather quickly. 

Accomplishes Necessary Tasks

Just as a POS system should, having the right one will help you accomplish all the necessary tasks that you wanted it to. It may even help to automate those processes and complete these tasks on its own. 

Streamlines Service

Effective POS systems will also aid in streamlining service, whether you are a retailer or a restaurant. By having a single unified system, everyone remains on the same page, and orders or sales are easily tracked. 

Minimizes Losses

Another benefit of having the right POS system is the ability to minimize your losses. Employees can have separate key codes or profiles within the system, and all orders or sales they manage can be kept track of. This makes it easier to narrow down when discrepancies occur, and also aids in keeping a running total of drawer amounts and more. 

As you can see, choosing the right POS system has multiple benefits for your business, and the decision shouldn’t be taken lightly. At ANAX, we hope that this will help make your decision easier. For any of your tech needs, contact us.

Device Connection and Configuration

Device Connection and Configuration

When operating a business, you often utilize several different devices, all of which should be connected on the same network, all completing various tasks that keep your business running. These devices can aid in productivity and efficiency, as long as they are set up correctly. Initial configuration and connection of these devices can be overwhelming, especially for less tech-savvy business owners. At ANAX, we offer assistance with the setup of various devices, as well as making sure they all communicate with each other properly, and in some cases, can even perform regular maintenance on them as necessary. 

Laptops

Some companies provide laptops to their employees. In some circumstances, certain programs and privileges need to be set up and established. It can be a hassle ensuring that all laptops are set up correctly, and the same way. In addition, firewalls and other malware protection may need to be put in place. ANAX can help with everything you need to do to get your employees’ laptops ready for distribution.

Cellular Devices

Likewise to employee laptops, companies sometimes allot work phones to their employees, so as to not require them to use their personal phones for their jobs. Setting these cell phones up to the same standards across the board, as well as within company guidelines, is something that ANAX can assist with, whether they are Android or Apple products. 

Tablets

In many scenarios, tablets are replacing laptops, especially with the additional mobility that they provide. In other scenarios, tablets have been replacing POS systems, which has become increasingly popular for small businesses, as it is less of an initial investment than purchasing a more robust POS set up. ANAX can help set up your company tablets for how you are looking to use them, whether they are Android or Apple products. 

Phone Systems

In a cloud-enabled, always-connected world, you can’t afford communication solutions that don’t keep up. At ANAX, we’ve built a reputation on delivering the best cloud solutions and onsite VoIP services to businesses in Las Vegas, North Las Vegas, Henderson, and all over Southern Nevada. Regardless of business type or industry, existing infrastructure or budget, we’ll find the right fit for your phone needs. We can help get these phone systems set up, configured, and we can perform maintenance on them as necessary. 

And More!

There are many devices that can be used in businesses, and each one comes with a unique set up process. Contact ANAX to see how we can help.

Installing Firewalls & Preventing Viruses

Installing Firewalls & Preventing Viruses

In today’s society, the internet has a hand in almost everything. Everywhere you go, there are screens and links and images and sites galore. The internet has even changed purchasing habits, and allows for window-shopping of many different options without having to leave the couch. In fact, it is almost impossible to be a successful business without having a presence online. 

This being said, it is also essential as a business to have a functioning website, and a strong internet connection. With the prevalence of internet everywhere these days, the amount of viruses and malware that exists has also increased. These can affect not only your connection to the internet, but also your website’s accessibility and user-friendliness. In some cases, these cyber attacks can even access personal or private information about you or your clients, which is bad news for your business’ reputation. 

Firewall Prevention 

The good news is that there are some precautions you can take, both as an individual and as a business, to prevent, or at least lower the risk of experiencing a cyber attack. Firewalls can be helpful in preventing both viruses and hackers from being able to gain access to private files, information, or a system as a whole. 

What is a Firewall? 

Firewalls can be defined as either a software or hardware device that serves as a system’s filter. The firewall sifts through information that is attempting to enter a system and determines if it is credible and safe. There are various settings that one can select from for their firewall, which all determine how restricted this flow of information is. 

How Does a Firewall Work? 

As mentioned previously, the main purpose of a firewall is to prevent, or at least limit the chances of experiencing cyber attacks or contracting a virus. One of the main ways that firewalls do this is by acting as a gatekeeper for information trying to enter a certain system. In order to be able to pass through, the information must meet certain criteria. If it doesn’t, then it is not allowed entry, and the firewall effectively blocks it. One of these criteria that must be met is based on the source IP address of the information. This means that the firewall can determine where the information is coming from, and if it is not a trusted source, it can deny it entry into the system. 

How Can ANAX Help? 

Sometimes, computers come with built-in firewalls or malware protection. This may suffice for some individuals, however, these solutions tend to be bare minimum. For businesses, especially ones that deal with private or protected information, having additional protection is suggested. ANAX offers solutions such as firewall installation, configuration, and maintenance to make sure that you remain virus-free. Contact ANAX today to see what we can do for you! 

Maintaining Office Equipment Can Save You Money

Maintaining Office Equipment Can Save You Money

“If it’s not broke, don’t fix it.” It’s a phrase that we have all heard and most are familiar with it. Essentially it means that if something has been working smoothly for this long, there is no reason to change it, maintain it, or improve it. However, this may not be the best phrase to follow when it comes to office equipment. 

Technology and equipment undergo frequent changes, and even though your current office hardware may be working just fine, there are no guarantees that it will continue on that way, and something can change at any minute. 

Though it may not be necessary to update your technology or equipment every time a new option becomes available, it is essential to regularly maintain what you do have currently. Regular maintenance can help to prevent potential problems from occurring, and can also help to keep you notified and updated on the current state of your tech, as well as when it might become necessary to update. 

ANAX’s Solution

The experts at ANAX offer maintenance and office equipment support for your business. We have a rapid response rate and aim to provide same day service. Our experienced factory trained technicians will work to quickly resolve any issues needing attention, leaving you satisfied with the results. ANAX is here to develop a long term relationship with you so you don’t have to waste precious time shopping around. You will know immediately that you made the right decision using ANAX as your office equipment service provider.

  • On-site Troubleshooting & Repairs
  • 3 Business Hour Average Response Time
  • Driver Installation & Setup
  • Network Connectivity Configuration
  • Ongoing Maintenance Support
  • End User Training
  • Account & Security Configuration
  • Consumables & Supplies
  • Remote Equipment Status Monitoring

 

By staying on top of your office equipment maintenance, you can potentially save money by preventing bigger issues down the line. Contact us today to see our solutions for you!

Office Equipment Repair

Office Equipment Repair

Office Equipment Repair

 

The Monday Morning Dilemma

It’s 9:15 on Monday morning, and you are desperately trying to get handouts printed for your 9AM meeting. Everyone has been waiting on you for the past fifteen minutes, and the printer conveniently decides not to show up for work today. “Perfect timing,” you say to yourself as you mentally prepare to be looking up repairmen, ordering new office equipment, and daydreaming about vacations for the rest of your day.

 

Let ANAX Handle IT

Instead of wasting away your workday, sacrificing your productivity to find the best deal on a local office equipment repair service, have ANAX handle the hassle for you. Providing top quality office equipment support, ANAX offers maintenance for all of our affiliated manufacturer’s office equipment with extreme pride and excellence. With one of the fastest response times in the industry, we will strive be at your location the very same day that your service call is placed. Our experienced factory trained technicians will work to quickly resolve any issues needing attention, leaving you satisfied with the results.

Looking for a new office equipment repair company each time you need assistance takes up valuable time. You want your business to thrive; wasting time researching business technology services robs your focus away from your success. ANAX is here to develop a long term relationship with you so you don’t have to waste precious time shopping around. You will know immediately that you made the right decision using ANAX as your office equipment service provider.

 

When the Past Haunts You

Even the newest technology runs into issues and bugs that need addressed, however, when your equipment is outdated and old, there is even more potential for problems. As technology develops, it requires operating systems that can keep up with it, as well as compatible accessories such as phones and printers. When devices are able to communicate effectively because they are all up to date, your day runs smoother and you can be more productive with your time.

This being said, technology trends come and go very quickly, and as a whole, it is a field that is ever-growing and changing. This can be daunting to keep up with, especially if you are not familiar with terms that are used to describe technology, or if you are not sure what to look for in the equipment you need to use in your office. Because of this, it may take you longer than necessary to find what you are looking for, and the process can be frustrating for everyone involved.

 

Let ANAX Take Care of IT

This is a common problem that ANAX can handle for you. ANAX team members are experts in the technology field and can take the time to explain what you need in your business and take care of providing your office equipment and repairs for you.

There are many services that ANAX offers, including:

  • On-site Troubleshooting & Repairs
  • 3 Business Hour Average Response Time
  • Driver Installation & Setup
  • Network Connectivity Configuration
  • Ongoing Maintenance Support
  • End User Training
  • Account & Security Configuration
  • Consumables & Supplies
  • Remote Equipment Status Monitoring

Overall, choosing ANAX for your technology needs will save you time, and the headache of having to do it yourself.

Want to learn more? Contact us today: https://www.anaxtech.com/contact/