Device Connection and Configuration

Device Connection and Configuration

When operating a business, you often utilize several different devices, all of which should be connected on the same network, all completing various tasks that keep your business running. These devices can aid in productivity and efficiency, as long as they are set up correctly. Initial configuration and connection of these devices can be overwhelming, especially for less tech-savvy business owners. At ANAX, we offer assistance with the setup of various devices, as well as making sure they all communicate with each other properly, and in some cases, can even perform regular maintenance on them as necessary. 

Laptops

Some companies provide laptops to their employees. In some circumstances, certain programs and privileges need to be set up and established. It can be a hassle ensuring that all laptops are set up correctly, and the same way. In addition, firewalls and other malware protection may need to be put in place. ANAX can help with everything you need to do to get your employees’ laptops ready for distribution.

Cellular Devices

Likewise to employee laptops, companies sometimes allot work phones to their employees, so as to not require them to use their personal phones for their jobs. Setting these cell phones up to the same standards across the board, as well as within company guidelines, is something that ANAX can assist with, whether they are Android or Apple products. 

Tablets

In many scenarios, tablets are replacing laptops, especially with the additional mobility that they provide. In other scenarios, tablets have been replacing POS systems, which has become increasingly popular for small businesses, as it is less of an initial investment than purchasing a more robust POS set up. ANAX can help set up your company tablets for how you are looking to use them, whether they are Android or Apple products. 

Phone Systems

In a cloud-enabled, always-connected world, you can’t afford communication solutions that don’t keep up. At ANAX, we’ve built a reputation on delivering the best cloud solutions and onsite VoIP services to businesses in Las Vegas, North Las Vegas, Henderson, and all over Southern Nevada. Regardless of business type or industry, existing infrastructure or budget, we’ll find the right fit for your phone needs. We can help get these phone systems set up, configured, and we can perform maintenance on them as necessary. 

And More!

There are many devices that can be used in businesses, and each one comes with a unique set up process. Contact ANAX to see how we can help.

Installing Firewalls & Preventing Viruses

Installing Firewalls & Preventing Viruses

In today’s society, the internet has a hand in almost everything. Everywhere you go, there are screens and links and images and sites galore. The internet has even changed purchasing habits, and allows for window-shopping of many different options without having to leave the couch. In fact, it is almost impossible to be a successful business without having a presence online. 

This being said, it is also essential as a business to have a functioning website, and a strong internet connection. With the prevalence of internet everywhere these days, the amount of viruses and malware that exists has also increased. These can affect not only your connection to the internet, but also your website’s accessibility and user-friendliness. In some cases, these cyber attacks can even access personal or private information about you or your clients, which is bad news for your business’ reputation. 

Firewall Prevention 

The good news is that there are some precautions you can take, both as an individual and as a business, to prevent, or at least lower the risk of experiencing a cyber attack. Firewalls can be helpful in preventing both viruses and hackers from being able to gain access to private files, information, or a system as a whole. 

What is a Firewall? 

Firewalls can be defined as either a software or hardware device that serves as a system’s filter. The firewall sifts through information that is attempting to enter a system and determines if it is credible and safe. There are various settings that one can select from for their firewall, which all determine how restricted this flow of information is. 

How Does a Firewall Work? 

As mentioned previously, the main purpose of a firewall is to prevent, or at least limit the chances of experiencing cyber attacks or contracting a virus. One of the main ways that firewalls do this is by acting as a gatekeeper for information trying to enter a certain system. In order to be able to pass through, the information must meet certain criteria. If it doesn’t, then it is not allowed entry, and the firewall effectively blocks it. One of these criteria that must be met is based on the source IP address of the information. This means that the firewall can determine where the information is coming from, and if it is not a trusted source, it can deny it entry into the system. 

How Can ANAX Help? 

Sometimes, computers come with built-in firewalls or malware protection. This may suffice for some individuals, however, these solutions tend to be bare minimum. For businesses, especially ones that deal with private or protected information, having additional protection is suggested. ANAX offers solutions such as firewall installation, configuration, and maintenance to make sure that you remain virus-free. Contact ANAX today to see what we can do for you! 

Network Maintenance and Emergency Support

Network Maintenance and Emergency Support

ANAX offers comprehensive Network and IT support for all your business needs. We provide services for daily maintenance as well as support with technical network issues. Our staff is fully certified to design and install complete networks, all while maintaining our prized and valuable customer service. 

With any business, technology tends to be deeply ingrained, especially in the forward-thinking world we live in today. Because of this, it is essential to have a properly set up and maintained network. ANAX offers several network solutions, as well as maintenance and emergency support, should your business run into any network issues. Here are some of the services ANAX provides:

– On-site Troubleshooting & Repairs

Some tech companies only offer troubleshooting over the phone, or via an online chat session. It can be hard to explain what the issue is in this case, and may even require you to fix it yourself. ANAX believes in a hands-on approach in order to save you the time and hassle. 

– Hardware / Software Installation

– Network Server Setup & Maintenance

– Cloud Integration

Having your business files and information synced with a cloud-based database service, you can be protected from potential network failures. ANAX can get this set up and maintained for you. 

– Backup Setup & Monitoring

Having a backup of your business files and information is another way to protect yourself from a potential network failure. These backups can be configured to automatically occur in certain increments of time, and ANAX can help monitor them. 

– Email Setup & Spam Control

ANAX can assist with setting up your email server and accounts, as well as establishing what gets filtered out. 

– Virus, Popup, Adware / Spyware Removal

– Firewall Installation & Configuration

ANAX can help establish protection for your network and all the devices operating on it. 

– Wireless Network Setup

– Remote Office Access Setup

ANAX offers many more solutions not listed. If you have specific questions, or want ANAX to handle your business’ network maintenance, contact us today. 

Network Security and Why It’s Important

Network Security and Why It’s Important

Network Security and Why It’s Important

What is Network Security?

In order to begin to understand why network security is so important to your business, it’s essential to have a basic understanding of what network security even is. Simply put, it is the collection of precautions and safety measures taken to ensure the privacy of your online database, or your IT infrastructure. Network security measures can be as common as utilizing a password for your computer or your website, to installing firewalls and anti-virus software (and regularly maintaining these). Most people are familiar with computer viruses and malware, and might be capable of putting these safeguards in place for themselves, however, when it comes to providing or sourcing network security for an entire business, the task can get overwhelming.

Why is Network Security Important?

Though network security is essential for everyone to maintain their privacy and safety online, there are certain scenarios where it takes even more priority than usual. When customers’ payment is involved, or clients’ personal information is stored in your database, it is crucial to make sure that your network is entirely secure. Sensitive information should be protected, and as a business, it is reflective on your brand character how well you complete this task.

In addition to the protection of your customers and clients, quality network security provides peace of mind to the business itself by preventing data loss and avoiding potential legal headaches. Network security also blocks possible disruptions in the flow of business, and keeps your company running as smoothly as possible.

See: Five Mistakes Made By Businesses Regarding IT

How Can ANAX Solve Your Network Security Issues?

How do you know if your network security is up to par for your business? Do you even have network security, and is it functioning properly? These are not questions that you want to leave unanswered, as the answers can make or break your business. If you’re unsure of where your network security standards are set, and you want to make sure that you are set up for success, contact ANAX and let us handle it for you! Our experienced technicians can evaluate your company and determine the best network security solutions for you. Take the next step towards a more secure future today!

Contact us now!

IT Management & Staying Virus-Free

IT Management & Staying Virus-Free

IT Management & Staying Virus-Free

Let’s face it: with the widespread and rapid pace at which technology is growing, the days needing an (or several) employees on your staff to handle your I.T. needs are long gone. Today, almost all support can be handled remotely on a cloud and being face to face is a just call away. The benefits of outsourcing I.T. are pretty significant when you consider the value and efficiency that it adds to any business.

Having a third party company to handle the computer viruses and malware/spyware removal is important for protecting your business’ and client’s information. A common hiccup that businesses can often run into though, despite whether they are Star-Ups or well established companies, is not coming to the realisation that outsourcing this work is a valuable and often necessary part of operating efficiently. This is especially the case when it comes to areas of operation such as a business’ I.T. problems and solutions because keeping a dedicated I.T. department on your payroll isn’t always the most cost effective or streamline way to go.

When you are making the decision of whether or not to let another business handle your I.T. needs, you should consider the value that having one adds to your business. First, unless your I.T. department adds value to your company, it can and should be outsourced. Many I.T. problems like computer viruses, malware, and spyware can be handled remotely by a company that can offer you around-the-clock support at a better rate than hiring your own tech-support department.

Additionally, having a company that handles all of your I.T. needs is great for scaling up. A good time for outsourcing you I.T. needs, could be when you’re considering expansion and your I.T. operations cannot keep up with the pace of growth. As mentioned, businesses should always consider their value and this includes their overhead as well. Outsourcing to a company that specializes in these services is a great for your business to take advantage of their expertise so you can scale up without worrying about the logistics of your network.Instead of wasting time and money on experimenting, you can leverage a cheaper, more efficient service.

Keeping the Communication Lines Open

Keeping the Communication Lines Open

ANAX: Keeping the Communication Lines Open

Phone System Support & Automation

We live in a world that is constantly connected and relies on timely communication to keep businesses relevant and maintain relationships with your customers and clients. This makes it essential to have communications systems that keeps up with the technology trends and the demands of your clientele.

Elevate and Automate

Having an automated phone system, as well as third-party phone support, is an effective solution to problems that may arise with customer communications. You may have tried to get ahold of a local business to confirm their hours, ask a simple question, or schedule a service, and have been left hearing a never-ending ring, not being able to get in touch with the receptionist or other representative from the company until you have called multiple times. There’s nothing more frustrating as a customer than facing unnecessary difficulties trying to contact a company.

Likewise, it is equally as frustrating to be on the business end and watch your receptionist struggle to deal with masses of incoming calls and still try to maintain a professional demeanor and provide quality customer service. In situations like these, an automated phone service can provide unmanned aid to your receptionist(s), and can increase company efficiency, as well as timeliness in addressing customer questions and concerns.

Save Your Time and Money!

Though an automated phone system is not as personable as speaking with an actual representative, there are circumstances when it would be a waste to utilize employee time to answer simple questions, when those questions can be addressed within an automated system. Information such as business hours, location, or other answers to frequently asked questions can all be included, and can save your employees valuable time, as well as your money.

Another aspect to consider is if your company only has one receptionist, what happens when they are on break, or have a day off? Having an automated phone system can eliminate the additional stress that could be passed along to other employees if they were to become in charge of keeping up with calls on top of their regular daily job duties. This will save you from having to complete additional training with those employees as well, since the automated phone system can field calls and address commonly asked questions.

Find Your Solution Today!

If you’ve been considering automating your phone system, or at least updating and maintaining the on you already have, contact us! At ANAX, we’ve built a reputation on delivering the best cloud solutions and onsite VoIP services to businesses in Las Vegas, North Las Vegas, Henderson, and all over Southern Nevada. Regardless of business type or industry, existing infrastructure or budget, we’ll find the right fit for your phone needs.

In addition to phone system automation, we offer the following services:

  • On Premise Phone Systems
  • Cloud Hosted VoIP Systems
  • Call Center Setup & Support
  • Maintenance, Upgrades & Hardware
  • Video Conferencing
  • Voicemail to Email Capability
  • Remote Locations

Why wait? Don’t let your communications suffer any longer, start the conversation with us today!

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