Network Maintenance and Emergency Support

Network Maintenance and Emergency Support

ANAX offers comprehensive Network and IT support for all your business needs. We provide services for daily maintenance as well as support with technical network issues. Our staff is fully certified to design and install complete networks, all while maintaining our prized and valuable customer service. 

With any business, technology tends to be deeply ingrained, especially in the forward-thinking world we live in today. Because of this, it is essential to have a properly set up and maintained network. ANAX offers several network solutions, as well as maintenance and emergency support, should your business run into any network issues. Here are some of the services ANAX provides:

– On-site Troubleshooting & Repairs

Some tech companies only offer troubleshooting over the phone, or via an online chat session. It can be hard to explain what the issue is in this case, and may even require you to fix it yourself. ANAX believes in a hands-on approach in order to save you the time and hassle. 

– Hardware / Software Installation

– Network Server Setup & Maintenance

– Cloud Integration

Having your business files and information synced with a cloud-based database service, you can be protected from potential network failures. ANAX can get this set up and maintained for you. 

– Backup Setup & Monitoring

Having a backup of your business files and information is another way to protect yourself from a potential network failure. These backups can be configured to automatically occur in certain increments of time, and ANAX can help monitor them. 

– Email Setup & Spam Control

ANAX can assist with setting up your email server and accounts, as well as establishing what gets filtered out. 

– Virus, Popup, Adware / Spyware Removal

– Firewall Installation & Configuration

ANAX can help establish protection for your network and all the devices operating on it. 

– Wireless Network Setup

– Remote Office Access Setup

ANAX offers many more solutions not listed. If you have specific questions, or want ANAX to handle your business’ network maintenance, contact us today. 

Network Security and Why It’s Important

Network Security and Why It’s Important

Network Security and Why It’s Important

What is Network Security?

In order to begin to understand why network security is so important to your business, it’s essential to have a basic understanding of what network security even is. Simply put, it is the collection of precautions and safety measures taken to ensure the privacy of your online database, or your IT infrastructure. Network security measures can be as common as utilizing a password for your computer or your website, to installing firewalls and anti-virus software (and regularly maintaining these). Most people are familiar with computer viruses and malware, and might be capable of putting these safeguards in place for themselves, however, when it comes to providing or sourcing network security for an entire business, the task can get overwhelming.

Why is Network Security Important?

Though network security is essential for everyone to maintain their privacy and safety online, there are certain scenarios where it takes even more priority than usual. When customers’ payment is involved, or clients’ personal information is stored in your database, it is crucial to make sure that your network is entirely secure. Sensitive information should be protected, and as a business, it is reflective on your brand character how well you complete this task.

In addition to the protection of your customers and clients, quality network security provides peace of mind to the business itself by preventing data loss and avoiding potential legal headaches. Network security also blocks possible disruptions in the flow of business, and keeps your company running as smoothly as possible.

See: Five Mistakes Made By Businesses Regarding IT

How Can ANAX Solve Your Network Security Issues?

How do you know if your network security is up to par for your business? Do you even have network security, and is it functioning properly? These are not questions that you want to leave unanswered, as the answers can make or break your business. If you’re unsure of where your network security standards are set, and you want to make sure that you are set up for success, contact ANAX and let us handle it for you! Our experienced technicians can evaluate your company and determine the best network security solutions for you. Take the next step towards a more secure future today!

Contact us now!

IT Management & Staying Virus-Free

IT Management & Staying Virus-Free

IT Management & Staying Virus-Free

Let’s face it: with the widespread and rapid pace at which technology is growing, the days needing an (or several) employees on your staff to handle your I.T. needs are long gone. Today, almost all support can be handled remotely on a cloud and being face to face is a just call away. The benefits of outsourcing I.T. are pretty significant when you consider the value and efficiency that it adds to any business.

Having a third party company to handle the computer viruses and malware/spyware removal is important for protecting your business’ and client’s information. A common hiccup that businesses can often run into though, despite whether they are Star-Ups or well established companies, is not coming to the realisation that outsourcing this work is a valuable and often necessary part of operating efficiently. This is especially the case when it comes to areas of operation such as a business’ I.T. problems and solutions because keeping a dedicated I.T. department on your payroll isn’t always the most cost effective or streamline way to go.

When you are making the decision of whether or not to let another business handle your I.T. needs, you should consider the value that having one adds to your business. First, unless your I.T. department adds value to your company, it can and should be outsourced. Many I.T. problems like computer viruses, malware, and spyware can be handled remotely by a company that can offer you around-the-clock support at a better rate than hiring your own tech-support department.

Additionally, having a company that handles all of your I.T. needs is great for scaling up. A good time for outsourcing you I.T. needs, could be when you’re considering expansion and your I.T. operations cannot keep up with the pace of growth. As mentioned, businesses should always consider their value and this includes their overhead as well. Outsourcing to a company that specializes in these services is a great for your business to take advantage of their expertise so you can scale up without worrying about the logistics of your network.Instead of wasting time and money on experimenting, you can leverage a cheaper, more efficient service.

Keeping the Communication Lines Open

Keeping the Communication Lines Open

ANAX: Keeping the Communication Lines Open

Phone System Support & Automation

We live in a world that is constantly connected and relies on timely communication to keep businesses relevant and maintain relationships with your customers and clients. This makes it essential to have communications systems that keeps up with the technology trends and the demands of your clientele.

Elevate and Automate

Having an automated phone system, as well as third-party phone support, is an effective solution to problems that may arise with customer communications. You may have tried to get ahold of a local business to confirm their hours, ask a simple question, or schedule a service, and have been left hearing a never-ending ring, not being able to get in touch with the receptionist or other representative from the company until you have called multiple times. There’s nothing more frustrating as a customer than facing unnecessary difficulties trying to contact a company.

Likewise, it is equally as frustrating to be on the business end and watch your receptionist struggle to deal with masses of incoming calls and still try to maintain a professional demeanor and provide quality customer service. In situations like these, an automated phone service can provide unmanned aid to your receptionist(s), and can increase company efficiency, as well as timeliness in addressing customer questions and concerns.

Save Your Time and Money!

Though an automated phone system is not as personable as speaking with an actual representative, there are circumstances when it would be a waste to utilize employee time to answer simple questions, when those questions can be addressed within an automated system. Information such as business hours, location, or other answers to frequently asked questions can all be included, and can save your employees valuable time, as well as your money.

Another aspect to consider is if your company only has one receptionist, what happens when they are on break, or have a day off? Having an automated phone system can eliminate the additional stress that could be passed along to other employees if they were to become in charge of keeping up with calls on top of their regular daily job duties. This will save you from having to complete additional training with those employees as well, since the automated phone system can field calls and address commonly asked questions.

Find Your Solution Today!

If you’ve been considering automating your phone system, or at least updating and maintaining the on you already have, contact us! At ANAX, we’ve built a reputation on delivering the best cloud solutions and onsite VoIP services to businesses in Las Vegas, North Las Vegas, Henderson, and all over Southern Nevada. Regardless of business type or industry, existing infrastructure or budget, we’ll find the right fit for your phone needs.

In addition to phone system automation, we offer the following services:

  • On Premise Phone Systems
  • Cloud Hosted VoIP Systems
  • Call Center Setup & Support
  • Maintenance, Upgrades & Hardware
  • Video Conferencing
  • Voicemail to Email Capability
  • Remote Locations

Why wait? Don’t let your communications suffer any longer, start the conversation with us today!

Contact

Office Equipment Repair

Office Equipment Repair

Office Equipment Repair

 

The Monday Morning Dilemma

It’s 9:15 on Monday morning, and you are desperately trying to get handouts printed for your 9AM meeting. Everyone has been waiting on you for the past fifteen minutes, and the printer conveniently decides not to show up for work today. “Perfect timing,” you say to yourself as you mentally prepare to be looking up repairmen, ordering new office equipment, and daydreaming about vacations for the rest of your day.

 

Let ANAX Handle IT

Instead of wasting away your workday, sacrificing your productivity to find the best deal on a local office equipment repair service, have ANAX handle the hassle for you. Providing top quality office equipment support, ANAX offers maintenance for all of our affiliated manufacturer’s office equipment with extreme pride and excellence. With one of the fastest response times in the industry, we will strive be at your location the very same day that your service call is placed. Our experienced factory trained technicians will work to quickly resolve any issues needing attention, leaving you satisfied with the results.

Looking for a new office equipment repair company each time you need assistance takes up valuable time. You want your business to thrive; wasting time researching business technology services robs your focus away from your success. ANAX is here to develop a long term relationship with you so you don’t have to waste precious time shopping around. You will know immediately that you made the right decision using ANAX as your office equipment service provider.

 

When the Past Haunts You

Even the newest technology runs into issues and bugs that need addressed, however, when your equipment is outdated and old, there is even more potential for problems. As technology develops, it requires operating systems that can keep up with it, as well as compatible accessories such as phones and printers. When devices are able to communicate effectively because they are all up to date, your day runs smoother and you can be more productive with your time.

This being said, technology trends come and go very quickly, and as a whole, it is a field that is ever-growing and changing. This can be daunting to keep up with, especially if you are not familiar with terms that are used to describe technology, or if you are not sure what to look for in the equipment you need to use in your office. Because of this, it may take you longer than necessary to find what you are looking for, and the process can be frustrating for everyone involved.

 

Let ANAX Take Care of IT

This is a common problem that ANAX can handle for you. ANAX team members are experts in the technology field and can take the time to explain what you need in your business and take care of providing your office equipment and repairs for you.

There are many services that ANAX offers, including:

  • On-site Troubleshooting & Repairs
  • 3 Business Hour Average Response Time
  • Driver Installation & Setup
  • Network Connectivity Configuration
  • Ongoing Maintenance Support
  • End User Training
  • Account & Security Configuration
  • Consumables & Supplies
  • Remote Equipment Status Monitoring

Overall, choosing ANAX for your technology needs will save you time, and the headache of having to do it yourself.

Want to learn more? Contact us today: https://www.anaxtech.com/contact/

3 Ways To Avoid Network Crashes

3 Ways To Avoid Network Crashes

3 Ways To Avoid Network Crashes

 

If you’re a business owner, you most likely have a lot of people who rely on you and your company. We live in an increasingly digital reliant age of business, where most small to mid-size businesses can compete at the scale of their larger counterparts. BUT, the affect of downtime hits hard on businesses both large and small. So, the question is, how would you business handle a network outage or loss of internet?

 

What Network Crashes Can Cause

Naturally, the first problem that a network crash presents is the total lack of productivity it will cause your business. After all, your staff likely relies on the network in order to access materials and resources they need in order to do their jobs. Without access, they’re left without the means to generate revenue for your business. Meanwhile, they are still contractually entitled to receive their salary for their time at work. This, combined with your operational costs, means that your cash flow during a network crash dips into the red.

A crash can also lead to data loss, and seeing as your data is one of the most valuable assets to your business operations, data loss isn’t something that can be shrugged off, as we’ve discussed before.

 

Causes of Network Crashes

Unfortunately, there can be numerous causes to a network crash. Fortunately, each can be somewhat easily mitigated with the proper foresight and maintenance.

 

OS Issues

There’s a reason we always say to double-check if your systems can handle an update before you install it. Compatibility issues between your solutions can occur if you aren’t careful about which updates you choose to install, and you might wind up with an internal configuration conflict or worse. To avoid this, make sure you always have a trusted IT professional evaluate your solutions and the proposed update to make sure that you won’t run into any unexpected complications.

 

Electrical Problems

Any disruption of power to your server can lead to a crash, regardless of whether a lightning strike caused a power surge or someone tripped over the wrong cable. However, these kinds of issues can largely be avoided by utilizing an reliable power supply and practicing proper cable management.

 

Environmental Conditions

Or, in other words, the state of your server room. In order to function properly, your IT needs its environment to be cool and clean. Excessive heat can interfere with its operation, so the room needs to be well-ventilated and as climate-controlled as possible. Heating issues are also why your components need to be kept clean. Built-up dust can prevent heat from escaping, allowing it to build up and damage your systems.

 

Equipment Failure

Sometimes, things just break. Whether a component has simply gotten too old and worn out, or you just so happened to get a lemon, if it doesn’t work properly, your network will crash.

 

Avoiding The Crash

 

1. Expect the best but plan for the worst …

Have a plan! Be sure you have quality Firewall to ward off any skeezy hackers, back up your important documents in The Cloud, and have a ready list of phone numbers to call for help! Knowing who you need to contact will shave valuable minutes, even hours, off of the IT disaster. To help you get started on your list, the phone number to reach ANAX for all your IT Services and Solutions is 702.478.9000. Now, go prepare!

 

2. Don’t Skimp!

You worked extremely hard to get in this professional position … don’t cut corners when it comes to your office equipment. ANAX is affiliated with top-performing brands like Toshiba and Ellumina: ANAX even provides quality office equipment support and maintenance for these brands. Your office will be running like a paper-jam-free, well-inked copy machine in no time!

 

3. Just Breathe…

Slowly inhale through your nose and exhale out your mouth. With ANAX on your side, you don’t need to worry about IT mishaps. You can rest easy knowing that your IT solution is a phone call away … only ten little numbers to push for professional, quality assistance. Now, you can focus your time and energy on other business aspects … like your sanity!

 

With ANAX managed IT services, you’ve always got a partner on your side. Call us (702) 478-9000 or message us HERE to schedule a consultation today!