ANAX: Keeping the Communication Lines Open
Phone System Support & Automation
We live in a world that is constantly connected and relies on timely communication to keep businesses relevant and maintain relationships with your customers and clients. This makes it essential to have communications systems that keeps up with the technology trends and the demands of your clientele.
Elevate and Automate
Having an automated phone system, as well as third-party phone support, is an effective solution to problems that may arise with customer communications. You may have tried to get ahold of a local business to confirm their hours, ask a simple question, or schedule a service, and have been left hearing a never-ending ring, not being able to get in touch with the receptionist or other representative from the company until you have called multiple times. There’s nothing more frustrating as a customer than facing unnecessary difficulties trying to contact a company.
Likewise, it is equally as frustrating to be on the business end and watch your receptionist struggle to deal with masses of incoming calls and still try to maintain a professional demeanor and provide quality customer service. In situations like these, an automated phone service can provide unmanned aid to your receptionist(s), and can increase company efficiency, as well as timeliness in addressing customer questions and concerns.
Save Your Time and Money!
Though an automated phone system is not as personable as speaking with an actual representative, there are circumstances when it would be a waste to utilize employee time to answer simple questions, when those questions can be addressed within an automated system. Information such as business hours, location, or other answers to frequently asked questions can all be included, and can save your employees valuable time, as well as your money.
Another aspect to consider is if your company only has one receptionist, what happens when they are on break, or have a day off? Having an automated phone system can eliminate the additional stress that could be passed along to other employees if they were to become in charge of keeping up with calls on top of their regular daily job duties. This will save you from having to complete additional training with those employees as well, since the automated phone system can field calls and address commonly asked questions.
Find Your Solution Today!
If you’ve been considering automating your phone system, or at least updating and maintaining the on you already have, contact us! At ANAX, we’ve built a reputation on delivering the best cloud solutions and onsite VoIP services to businesses in Las Vegas, North Las Vegas, Henderson, and all over Southern Nevada. Regardless of business type or industry, existing infrastructure or budget, we’ll find the right fit for your phone needs.
In addition to phone system automation, we offer the following services:
- On Premise Phone Systems
- Cloud Hosted VoIP Systems
- Call Center Setup & Support
- Maintenance, Upgrades & Hardware
- Video Conferencing
- Voicemail to Email Capability
- Remote Locations
Why wait? Don’t let your communications suffer any longer, start the conversation with us today!