As you may have already come to realize, outsourcing critical areas of your business can free up time and resources so you can focus on what you do best- actually running and growing your business. Outsourcing tech management to an MSP is no different. It can have a lot of benefits, regardless of your company size or if your company has internal IT coverage or not.
Most businesses are already realizing the benefits. A recent study by KPMG found that 84 percent of businesses are outsourcing some aspect of their technology. Looking forward, a report by Compass Datacenters found that 94 percent of businesses plan to increase or maintain their outsourcing budget in the next 12 months.
This is mostly due to the fact that when it comes to technology, things are getting more and more complex to handle. Especially when you think about cloud networks and cybersecurity and IT compliance, among so many other aspects to modern technology. There are a few problems that can arise when a company tries to handle everything themselves:
- Lack of expertise – You may not have the expertise to handle all the different technologies that your company uses. This can lead to problems and disruptions down the road.
- Limited resources – Whether you’re handling this yourself, or have some internal people on it, often there isn’t the bandwidth to handle all the demands of managing technology.
- Increased complexity – Technology is constantly evolving and becoming more complex. Trying to keep up with the latest trends and updates can be a daunting task for any team.
- Cost savings – Hiring full-time employees to manage your technology can cripple business growth. In addition, the need for expensive hardware and software licenses doesn’t help.
An MSP can help your business in many ways, so it’s important to consider all the benefits when making a decision about whether or not to outsource tech management. Let’s jump into the benefits to think about based on your company’s size.
A micro business is a small business that has fewer than five employees. The owner of the business is typically the only person working in the business, although there may be a few part-time or freelance employees.
Micro businesses are often started by people who have a specific skill or trade that they want to offer to the public. Many micro businesses are also home-based, which can save on overhead costs. Micro businesses are becoming more and more common as people are starting to realize the benefits of owning their own business.
Running a micro business can be extremely time consuming. The owner is typically doing everything from customer service to bookkeeping to marketing. Outsourcing tech management to an MSP can save the micro business a lot of time and energy.
An MSP can help with tasks such as network setup and monitoring, cybersecurity, and IT compliance. This can free up the micro business owner to focus on other areas of the business.
Micro businesses often have a very tight budget. Outsourcing tech management to an MSP can save the micro business money in many ways.
- An MSP can help the micro business get the most out of their technology budget. They can advise on which hardware and software to purchase based on the needs of the business.
- Second, an MSP can often negotiate discounts with vendors for their clients. This can save the micro business money on things like software licenses and hardware.
- Last, an MSP can often help the micro business save money by increasing efficiency and productivity. This can lead to increased revenue and profits for the micro business.
An MSP can help with tasks such as network setup and monitoring, cybersecurity, and IT compliance. When it comes to technology, micro businesses can really benefit from outsourcing to an MSP. By doing this, they can save time and resources that can be better spent on running and growing the business. In addition, they can avoid many of the problems that come with trying to handle everything themselves, such as lack of expertise, limited resources, and increased complexity.
Small Businesses without Internal IT
Small businesses are businesses that have between five and fifty employees. They often have a few full-time employees, in addition to part-time or freelance employees. They may or may not have an internal IT person already, or may be looking at options for insourcing/outsourcing tech coverage as it may fall on the owner or CEO of the company to handle all technology-related tasks.
If you can relate to any of these issues, contact us to learn more about our MSP Services
The Barriers to Hiring Internal IT
Hiring an in-house IT person can be problematic for a small business for many reasons.
First, the cost of hiring an IT person can be prohibitive for a small business. Often, an IT person requires a salary, benefits, and equipment. This can be a lot of money for a small business to spend, especially if they are just starting out. Here’s some average wages to consider:
- According to Payscale, the average salary for an IT director is $122,622 per year. With overtime, they can make up to $187,000 per year.
- The Bureau of Labor Statistics reports that the median wage for computer and information research scientists is $131,490 per year.
- The median salary for cybersecurity analysts in the US in 2021 was $102,600, also according to the United States Bureau of Labor Statistics.
When outsourcing to an MSP, it’s important to remember that you’re not just getting one IT person, you’re getting a team of IT experts.
Second, a small business may not have the space to accommodate an IT person. They may not have an office for them to work in or the proper equipment and software needed for them to do their job at an optimal level.
Lastly, a small business may not need full-time IT support. They may only need someone to handle occasional tasks or problems. Outsourcing IT to an MSP can be a much better solution for a small business, so they’re not wasting precious resources on extraneous IT.
Small Businesses Need IT Expertise
Once you’re to the small business stage, elevated coverage is needed. As a company grows, it faces different challenges and needs when it comes to technology. The larger the business, the more they have complex IT systems, and an increased need for more expertise and IT support.
An MSP generally has a lot of experience when it comes to technology. They have years of experience in providing tech support, installing networks, and dealing with cybersecurity threats. They also have experience working with businesses of all sizes, so they know how to tailor their services to meet the needs of each individual client.
When it comes to fixing IT issues, having access to experienced IT technicians is definitely a plus. Experienced IT professionals have seen and dealt with just about every type of issue there is. They know how to fix things quickly and efficiently, which can save you a lot of time and headache.
ANAX, for example, has been around for over a decade and has over 110 years of total technical experience across our technicians. Couple that with a process of internal chat, to combine minds around any client problem, and you have quite a resource that is not available when hiring internal IT.
MSPs Compete, so They’re Up on the Latest Tech
In order to remain competitive, MSPs need to be on the cutting edge of technology. They need to know about the latest and greatest software, devices, and tools. When it comes to technology, things are always changing and evolving. If an MSP isn’t keeping up with the latest trends, they run the risk of becoming irrelevant and being passed up by their competitors.
Being on the cutting edge of technology is also important from a security standpoint. As new threats emerge, MSPs need to be aware of them and know how to protect their clients from them. They need to have the latest and greatest security tools and protocols in place in order to keep their clients’ data and networks safe.
As a business owner, it can be difficult to keep up with all the latest trends in technology. There are always new devices, software, and tools being released, and it can be hard to know which ones are worth investing in. On top of that, you need to worry about keeping your business’s data and networks safe from cyber threats. Outsourcing IT to an MSP can take a lot of the burden off of your shoulders.
When you partner with an MSP, they will be able to install the latest software and hardware for you and keep your systems updated with the latest security patches. Just think about the breadth of upkeep and latest tech that goes into your:
- Operating Systems
- Software Updates
- Security Patches
- Hardware Upgrades
- Network Infrastructure
Outsourcing to an MSP can give you peace of mind knowing that your IT is being handled by a team of experts who are always up-to-date on the latest technology. You won’t have to worry about whether or not your IT is keeping up with the times because you’ll know it is.
Data breaches are becoming more and more common, and they’re costing businesses a lot of money. A study by IBM found that the average total cost of a data breach for a small business is $120,000.
One of the biggest benefits of outsourcing IT to an MSP is that it can help to improve your company’s security. MSPs have the tools and resources to provide a higher level of security than most businesses could afford on their own. They also have the expertise to implement security measures that will protect your data from being compromised.
MSPs can help to improve your company’s security by:
- Implementing security measures that will protect your data from being compromised.
- Providing a higher level of security than most businesses could afford on their own.
- Monitoring your systems 24/seven to identify and resolve any potential threats.
Small Businesses with Internal IT
MSPs can partner with internal IT to provide a more holistic solution for a company’s IT needs. By working together, MSPs and internal IT can provide a more comprehensive level of service. Outsourcing IT to an MSP can help take a lot of the burden off of your internal IT team, while elevating your company’s tech.
Enable More IT Resources
MSPs can help internal IT departments by providing them with additional resources. They can provide experienced IT technicians who can help with projects, troubleshooting, and providing support. They can also provide access to the latest tools and technologies.
If you don’t have the internal resources to handle a certain task or project, an MSP can step in and fill that gap for you. Also, what happens when your internal IT person needs to go on vacation, or has a sick day? The MSP is there as backup.
In addition, MSPs can help internal IT departments by taking on some of the workload. This can:
- Free up internal IT staff to focus on more strategic tasks.
- Help to improve morale within the department because staff won’t feel as overwhelmed.
- Help to ensure that your projects are completed on time and within budget.
Mind the Knowledge Gap
Outsourcing can also help you to fill any gaps in your team’s skillset. When it comes to IT, one of the biggest challenges businesses face is finding the right employees who have the right skillset. This is especially true for businesses with internal IT. Internal IT teams are typically composed of generalists who are good at a lot of things, but not experts in anything. This can be a problem because it can lead to a lack of knowledge in certain areas.
Outsourcing IT to an MSP can help to fill these gaps in your team’s skillset. They can provide the expertise that you need in specific areas, and they can also help to train your internal IT team on new technologies.
When it comes to IT, one of the most important things is making sure that all the systems are aligned and working together. This is especially true for businesses with internal IT. If the different parts of the business’s IT aren’t working together, it can lead to a lot of problems.
Internal IT can work with an MSP to make sure that everything is aligned and working together properly. They can also help with things like making sure that the right software and hardware are being used, and that all the different systems are compatible with each other.
An MSP can help to ensure that all your company’s technology is aligned and compatible with each other. They can do this by:
- Making sure that the right software and hardware are being used.
- Ensuring that all the different systems are compatible with each other.
- Providing expert knowledge in specific alignment areas.
Proactive IT Management
Another benefit of partnering with an MSP is that they can help internal IT be more proactive. A lot of times, your internal IT is reactive… fixing anything that’s broken is their main focus. MSPs are always looking for ways to improve their clients’ IT systems and prevent problems before they happen.
They do this by constantly monitoring the systems and keeping an eye out for any potential issues. If they spot something, they can take care of it before it becomes a bigger problem. This proactive approach can save businesses a lot of time and money in the long run.
No matter the size of your company, outsourcing IT to an MSP provides a bevy of benefits.
ANAX can provide tailored solutions for businesses of all sizes- from one person businesses who need a little extra tech help, to internal IT teams who need additional support managing their current infrastructure. We understand that every business is different, and we work hard to create custom plans that fit each company’s specific needs.
If you’re interested in learning more about how outsourcing your tech needs can benefit your business, contact us today.