Professional services firms in Las Vegas with approximately 10 to 50 employees should generally plan on spending $150 to $300 per user, per month for managed IT services in 2026.
At that range, a 10-user firm might budget approximately $1,500 to $3,000 per month, while a 25-user firm might spend $3,750 to $7,500 per month. A 50-user organization could be closer to $7,500 to $15,000 per month.
These numbers are useful for budgeting, but they are not quotes. The actual cost depends on the complexity of your technology, the services included in the agreement, your cybersecurity requirements, the amount of support your team needs, and how your IT provider structures its services.
It is also important to separate managed IT services from your total technology budget. Microsoft 365 licensing, cybersecurity tools, hardware purchases, software subscriptions, projects, backup systems, and other technology expenses may or may not be included in an MSP's monthly fee.
For that reason, comparing managed IT providers based only on a per-user price can be misleading. A $175-per-user agreement and a $275-per-user agreement may include very different services.
This guide explains what professional services firms in Las Vegas should realistically expect to pay, what affects the price, and how to compare managed IT proposals without focusing on price alone.
Who Is This Pricing Guide For?
This guide is intended primarily for professional services firms in Las Vegas and Southern Nevada with approximately 10 to 50 users.
That can include organizations such as:
- Consulting firms
- Architecture and engineering firms
- Insurance agencies
- Financial services firms
- Real estate and property management companies
- Recruiting and staffing firms
- Marketing and creative agencies
- Other businesses whose employees depend heavily on computers, cloud applications, documents, email, and client information
Law firms and CPA firms also fall within the professional services category, but they often have industry-specific applications, compliance concerns, workflows, and technology requirements. We address those industries separately in our dedicated guides.
For the broader professional services market, however, the same basic pricing question applies:
What should a 10- to 50-user firm reasonably expect to spend for reliable, professionally managed IT support?
What Does Managed IT Cost for a Professional Services Firm in Las Vegas?
For planning purposes, $150 to $300 per user, per month is a reasonable range for many professional services firms.
That produces the following approximate monthly and annual budgets:
| Firm Size | Monthly Planning Range | Annual Planning Range |
| 10 users | $1,500–$3,000 | $18,000–$36,000 |
| 25 users | $3,750–$7,500 | $45,000–$90,000 |
| 50 users | $7,500–$15,000 | $90,000–$180,000 |
The important word here is planning.
Two companies with 25 employees can have very different IT environments. One may operate almost entirely in Microsoft 365 and a few cloud applications, while another may have servers, specialized line-of-business software, multiple offices, remote employees, complex networking, and more demanding security requirements.
Both firms have 25 users, but they may require very different levels of support.
What Is Usually Included in Managed IT Services?
The exact scope varies by provider, but managed IT services commonly include some combination of:
- Proactive computer and server monitoring
- Operating system and software patch management
- Help desk support
- Remote troubleshooting
- Onsite IT support
- Microsoft 365 administration
- User onboarding and offboarding
- Network monitoring and management
- Backup monitoring
- Vendor coordination
- Technology planning
- Hardware lifecycle guidance
Cybersecurity deserves special attention when comparing proposals.
Some providers include many cybersecurity services within their managed IT agreement. Others price security separately. Still others use a combination of bundled and optional services.
The same can be true for Microsoft 365 licensing, backup systems, projects, after-hours work, and onsite support.
That is why asking “What is your price per user?” is only the beginning of the conversation.
A better question is:
“What exactly is included in that price, and what will we pay for separately?”
That distinction becomes especially important when comparing two managed IT providers whose monthly prices appear very different.
Why Do Managed IT Prices Vary So Much?
Managed IT pricing can vary substantially from one professional services firm to another, even when the companies have the same number of employees.
The reason is simple: user count is only one part of the equation.
A 25-user consulting firm with standardized laptops, Microsoft 365, one office, and a mostly cloud-based environment may be relatively straightforward to support.
A different 25-user firm may have multiple locations, specialized software, older servers, remote employees, more complex cybersecurity requirements, and several outside vendors that need to be coordinated.
Both firms have 25 users. Their IT support requirements can be very different.
When estimating managed IT costs, it is useful to think about four primary factors:
- People
The number of users is usually one of the first factors an MSP considers because every employee creates additional technology requirements.
Each user may need:
- A computer or laptop
- Microsoft 365 or other cloud accounts
- Email security
- Endpoint protection
- Multi-factor authentication
- Access to business applications
- Help desk support
- Onboarding and offboarding
- Password and account management
- Remote access
More employees generally mean more devices, more accounts, and more opportunities for support requests.
However, the number of users alone does not tell the whole story.
A highly standardized 40-user company may actually be easier to manage than a 20-user company with a complicated mix of old equipment, specialty applications, and inconsistent processes.
That is why per-user pricing should be viewed as a useful budgeting tool rather than a complete measure of IT complexity.
- Technology
The second major factor is the complexity of the technology environment.
Consider two hypothetical 25-user professional services firms.
Firm A has:
- One Las Vegas office
- Standardized business-class laptops
- Microsoft 365
- Mostly cloud-based applications
- A modern firewall and network
- No on-premises servers
- A relatively simple technology environment
Firm B has:
- Two offices
- An on-premises server
- Specialized line-of-business software
- Several remote employees
- Older computers
- A more complicated network
- Multiple third-party software vendors
- Legacy systems that still need to be maintained
Both firms have 25 employees, but Firm B will generally require more time, planning, vendor coordination, troubleshooting, and maintenance.
That additional complexity usually affects the cost of managed IT services.
This is also why professional services firms should be cautious about comparing proposals based only on user count.
A good MSP should take the time to understand your actual environment before telling you what support should cost.
- Security and Business Risk
Cybersecurity requirements can also have a significant impact on managed IT costs.
Not every professional services firm has the same risk profile.
A company that stores sensitive client data, handles financial information, has cyber-insurance requirements, or is subject to contractual security obligations may need a more robust security program than a business with fewer sensitive systems.
Security requirements may include:
- Multi-factor authentication
- Endpoint detection and response
- Email security
- Security awareness training
- DNS or web filtering
- Backup and recovery systems
- Identity protection
- Vulnerability management
- Security monitoring
- Cyber-insurance compliance support
The goal is not to buy every security product available.
The goal is to build a security program that is appropriate for the firm's actual risk.
A 15-user consulting company and a 15-user financial services firm may have the same employee count but very different security requirements.
That difference can affect both the managed IT agreement and the firm's total technology budget.
It is also important to understand whether security services are included in the MSP's monthly price or quoted separately.
A provider offering managed IT at $175 per user may be charging separately for several security services that another provider includes in a $250-per-user agreement.
Neither approach is automatically better.
What matters is understanding the full scope and the total cost.
- Service Expectations
The final major factor is the level of service the firm expects.
Not every company wants or needs the same support model.
Some professional services firms want highly predictable monthly costs and broad coverage.
Others would rather pay a lower recurring fee and pay separately for certain types of support.
Service expectations can affect pricing in areas such as:
- Onsite support
- After-hours support
- Response times
- Help desk coverage
- Strategic technology planning
- Vendor management
- Project work
- Executive support
- Business continuity planning
- Frequency of technology reviews
The structure of the agreement matters just as much as the services themselves.
For example, some MSPs primarily offer an all-inclusive model where most proactive and reactive support is included in a fixed monthly fee.
Other providers use a model where proactive management is covered, but reactive support is handled through a block of hours or billed separately.
At ANAX, we use several service structures because different businesses consume IT support differently.
Our Comprehensive Service Agreement (CSA) is designed for organizations that want broad proactive and reactive support with greater monthly predictability.
Our Business Service Agreement (BSA) includes proactive management along with a defined block of reactive support hours. This is our most commonly selected model because it gives clients predictable proactive services while still maintaining visibility into how much reactive support they are actually using.
Our Essential Service Agreement (ESA) focuses on proactive management, while reactive support is billed separately.
The important point is not that one model is universally better than another.
The better question is:
Which service model best matches the way your organization actually uses IT support?
A firm with a stable environment and relatively few support requests may not benefit from paying for an unlimited support model.
Another firm with frequent employee turnover, multiple locations, complex applications, or heavier support needs may prefer the predictability of broader coverage.
Understanding that difference can help a professional services firm choose an agreement based on value and fit rather than simply selecting the lowest monthly price.
What Are You Actually Paying for in a Managed IT Agreement?
Two managed IT providers can quote similar per-user prices and still be offering very different services.
That is why one of the most important parts of evaluating a managed IT proposal is understanding exactly what the monthly fee covers.
A useful way to compare agreements is to break the service into four categories:
Proactive Services
Proactive services are the things an IT provider does to reduce problems before they affect employees.
These may include:
- Monitoring computers and servers
- Installing operating system updates
- Managing endpoint security tools
- Monitoring backups
- Managing networks
- Reviewing device health
- Checking system alerts
- Maintaining documentation
- Planning hardware replacements
The quality and depth of proactive management can vary substantially between providers.
Two companies may both say they offer "monitoring and maintenance," but the actual work being performed may be very different.
Reactive Support
Reactive support is what happens when an employee actually needs help.
Examples include:
- A user cannot log in
- Outlook is not working properly
- A printer stops working
- An employee cannot access a business application
- A computer becomes slow or unstable
- A remote employee cannot connect
- A new employee needs help getting set up
This is one of the most important areas to understand in an IT agreement.
Ask whether reactive support is:
- Fully included
- Included up to a certain number of hours
- Billed separately
- Limited to remote support
- Subject to different rates for onsite or after-hours work
A low monthly fee can become much less attractive if a large percentage of normal support activity is billed separately.
On the other hand, a firm that rarely needs reactive support may prefer a structure that does not require it to prepay for unlimited labor.
Strategic Services
Good managed IT support should also include some level of technology planning.
For a 10- to 50-user professional services firm, this may include:
- Hardware lifecycle planning
- Microsoft 365 planning
- Cybersecurity recommendations
- Budget forecasting
- Business continuity planning
- Vendor coordination
- Technology roadmaps
- Project planning
- Review of recurring technology costs
These services are particularly important because many technology expenses are predictable when they are planned properly.
Replacing 25 computers unexpectedly is disruptive.
Planning to replace five computers per year over a five-year lifecycle is much easier to budget for.
The same principle applies to servers, firewalls, wireless equipment, software upgrades, and other technology investments.
Exclusions
Finally, every business should understand what is specifically excluded from the managed IT agreement.
Common exclusions may include:
- Major projects
- Office moves
- Cabling
- New hardware
- Microsoft 365 licenses
- Specialized software licenses
- After-hours work
- Large migrations
- Cybersecurity services
- Backup licensing
- Third-party vendor charges
- Consulting outside the normal scope of the agreement
Exclusions are not necessarily a problem.
The problem is discovering them after the agreement has already been signed.
A well-structured managed IT proposal should make it reasonably clear what is included, what is optional, and what will be billed separately.
That makes it much easier to compare providers on an apples-to-apples basis.
Why Is One MSP $99 Per User While Another Is $250?
One of the most confusing parts of comparing managed IT providers is seeing dramatically different prices for what appears to be the same service.
One provider may quote $99 per user per month.
Another may quote $175 per user.
A third may be closer to $250 or $300 per user.
At first glance, it can look like one company is simply much more expensive than another.
In practice, the difference is often the scope of the agreement.
A lower monthly price may be completely appropriate if the agreement includes a narrower set of services.
For example, a lower-cost managed IT plan may include:
- Remote monitoring
- Patch management
- Basic help desk access
- Limited proactive maintenance
But charge separately for:
- Onsite support
- Projects
- After-hours work
- Cybersecurity services
- Backup systems
- Strategic planning
- Microsoft 365 licensing
- Vendor coordination
- Reactive labor beyond a certain amount
A higher-priced agreement may include some or all of those services within the recurring monthly fee.
That does not automatically make the higher-priced agreement better.
It simply means the two prices should not be compared until you understand what each provider is actually delivering.
Normalize the Scope Before You Compare the Price
The easiest way to compare MSP proposals is to put them side by side and evaluate the same categories.
For example:
| Service | Provider A | Provider B |
| Proactive monitoring | Included? | Included? |
| Patch management | Included? | Included? |
| Help desk support | Included? | Included? |
| Reactive labor | Unlimited, block, or hourly? | Unlimited, block, or hourly? |
| Onsite support | Included or additional? | Included or additional? |
| After-hours support | Included or additional? | Included or additional? |
| Microsoft 365 administration | Included? | Included? |
| Microsoft 365 licensing | Included or separate? | Included or separate? |
| Cybersecurity services | Included or separate? | Included or separate? |
| Backup monitoring | Included? | Included? |
| Backup licensing/storage | Included or separate? | Included or separate? |
| Vendor management | Included? | Included? |
| Strategic planning | Included? | Included? |
| Projects | Included or additional? | Included or additional? |
This type of comparison usually tells you much more than the per-user price alone.
A provider charging $150 per user may ultimately cost more than a provider charging $225 per user if the lower-priced agreement excludes services your company regularly needs.
The opposite can also be true.
If your firm has a stable environment, few support requests, and limited need for onsite assistance, you may be paying for services you rarely consume under a heavily bundled agreement.
That is why the goal should not be to find the provider with the lowest price or the provider with the longest list of included services.
The goal is to find the service model that best matches your actual needs.
How Should a 10- to 50-User Professional Services Firm Evaluate IT Cost?
For most professional services firms, a better buying process starts with five questions.
- Is the Price Within a Reasonable Planning Range?
For a professional services firm with 10 to 50 users, $150 to $300 per user per month is a reasonable starting range for budgeting.
If a proposal falls far below that range, it does not necessarily mean the service is inadequate.
It does mean you should look carefully at what is excluded.
If a proposal falls significantly above that range, ask what additional services, security tools, staffing, or support commitments account for the difference.
The planning range gives you a benchmark.
It should not replace the detailed comparison.
- What Is Included, and What Is Billed Separately?
This is one of the most important questions to ask.
Separate the proposal into categories such as:
- Proactive management
- Reactive support
- Onsite support
- Cybersecurity
- Backup
- Licensing
- Strategic planning
- Projects
Then identify which costs are fixed and which may vary from month to month.
For many businesses, predictability matters.
But predictability only helps if you understand what the recurring fee actually covers.
- Does the Provider Understand Your Technology Environment?
A managed IT proposal should reflect the real environment being supported.
That includes factors such as:
- Number of users
- Number of devices
- Number of locations
- Servers
- Cloud applications
- Line-of-business software
- Remote employees
- Network complexity
- Security requirements
- Existing hardware condition
A provider that quotes solely on user count without asking about the environment may be making assumptions that eventually lead to additional charges or service gaps.
- Does the Service Model Match How Your Firm Uses IT Support?
Professional services firms do not all consume support in the same way.
Some organizations generate frequent support requests.
Others are relatively stable and rarely need reactive assistance.
Some want everything bundled into one predictable monthly payment.
Others prefer to pay separately for certain types of labor so they have more visibility into what is being used.
There is no single correct answer.
The best model is the one that provides the right balance of:
- Predictability
- Transparency
- Proactive management
- Responsive support
- Flexibility
This is one reason ANAX uses more than one agreement structure rather than forcing every client into the same service model.
- What Business Outcome Are You Actually Buying?
Managed IT should ultimately support the business, not just the technology.
A good agreement should help the firm achieve practical outcomes such as:
- Employees can get help when they need it
- Technology problems are identified before they become larger issues
- Security is appropriate for the firm's risk
- Backup and recovery are regularly monitored
- Hardware replacements are planned instead of becoming emergencies
- Technology expenses are easier to budget
- Leadership has someone to help evaluate technology decisions
- Vendors are coordinated instead of leaving employees caught between providers
Those outcomes matter more than whether one proposal is $20 or $40 cheaper per user.
For a 25-user firm, a difference of $25 per user is $625 per month, or $7,500 per year.
That is real money and absolutely worth evaluating.
But if the less expensive agreement creates significantly more project charges, excludes frequently needed support, or requires internal staff to handle technology coordination themselves, the apparent savings may not represent the lower total cost.
The most useful question is therefore not:
“Which MSP has the lowest price?”
It is:
“Which agreement gives our firm the right combination of service, risk management, predictability, and total cost?”
What Does This Look Like for a 25-User Professional Services Firm?
A 25-user firm is a useful example because it sits near the middle of the 10- to 50-user range.
Using the planning range in this guide, a 25-user professional services firm might expect managed IT services to cost approximately $3,750 to $7,500 per month, or $45,000 to $90,000 per year.
That is a wide range, so the important question is what drives the difference.
Consider a hypothetical 25-user Las Vegas firm with:
- One office
- 25 to 30 computers
- Microsoft 365
- Several cloud-based business applications
- A firewall, switches, and wireless access points
- Remote access for some employees
- Standard backup requirements
- No unusual legacy systems
If the environment is well standardized and support needs are relatively predictable, the firm may fall toward the lower or middle part of the range.
If the same firm has more demanding security requirements, multiple locations, older equipment, servers, specialized software, frequent onsite support needs, or a large amount of reactive support activity, costs may move higher.
The service model also matters.
A firm that wants broad proactive and reactive coverage under a fixed monthly agreement may pay differently than a firm that prefers proactive management with a defined block of support hours.
Neither structure is automatically better.
The right model depends on how the firm actually consumes IT support.
Why ANAX Approaches Managed IT Pricing Differently
ANAX has been serving businesses for 15 years, and our founder has worked in the managed services industry for 25 years.
Over that time, one thing has become clear:
Not every business should be forced into the same IT support model.
Some firms value maximum predictability and want broad proactive and reactive coverage in one agreement.
Others have stable environments and would rather pay for proactive management while maintaining visibility into how much reactive support they actually consume.
That is why ANAX offers different service structures rather than assuming every company needs the same agreement.
We also take a local-first approach to hiring and service delivery.
Our staff is 100% U.S.-based, and our team primarily lives and works in the Las Vegas Valley.
For a Southern Nevada business comparing MSPs, that is worth considering alongside price.
The people providing support are a significant part of what you are buying.
When comparing proposals, ask whether support is:
- Local
- U.S.-based
- Offshore
- Outsourced
- Delivered by a combination of internal and third-party teams
There is not one universally correct model.
But the answer can affect communication, onsite availability, escalation, service consistency, and the overall support experience.
That is why managed IT pricing should always be evaluated in the context of who is providing the service, what is included, and how the agreement is structured.
Frequently Asked Questions About Managed IT Pricing
How much should a 20-person professional services firm pay for managed IT?
Using a planning range of $150 to $300 per user per month, a 20-user firm might budget approximately $3,000 to $6,000 per month, or $36,000 to $72,000 per year.
The actual amount will depend on the complexity of the environment, support needs, security requirements, and agreement structure.
How much should a 30-person firm pay?
At the same planning range, a 30-user firm might budget approximately $4,500 to $9,000 per month, or $54,000 to $108,000 per year.
Again, this should be treated as a budgeting range rather than a quote.
Is cybersecurity included in managed IT pricing?
Sometimes.
Some MSPs include a significant portion of their cybersecurity stack in the managed services agreement. Others price security separately. Some use a combination of both.
Professional services firms should ask for a clear explanation of:
- What security tools are included
- What security services are included
- Which items are optional
- Which costs are billed separately
Do not assume that two managed IT proposals include the same level of cybersecurity simply because both use a per-user price.
Is Microsoft 365 included in the monthly managed IT fee?
It depends on the provider.
An MSP may manage Microsoft 365 as part of the service agreement while billing the actual Microsoft licenses separately.
Another provider may bundle licensing into the monthly price.
When comparing providers, separate Microsoft 365 administration from Microsoft 365 licensing so you know what you are actually paying for.
Are IT projects included in managed services?
Often, major projects are billed separately.
Examples might include:
- Office moves
- Server replacements
- Cloud migrations
- Large Microsoft 365 projects
- Network replacements
- New office buildouts
- Major software implementations
The agreement should explain which activities are considered normal support and which are treated as projects.
Is onsite support included?
It depends on the service model.
Some agreements include onsite support.
Others include only a limited amount.
Some bill onsite work separately.
This is especially important for Las Vegas businesses that expect their IT provider to be physically available when remote support is not enough.
Why do some MSPs charge less than $150 per user?
A lower price can result from a narrower scope of service.
For example, a provider may charge separately for:
- Reactive support
- Onsite visits
- Cybersecurity
- Backup
- Projects
- After-hours work
- Strategic planning
A lower per-user price is not automatically a bad value.
It simply needs to be evaluated alongside everything else the company will pay for.
Should a professional services firm choose an all-inclusive IT plan?
Not necessarily.
An all-inclusive model can be a good fit for organizations that want predictable monthly costs and frequently use reactive support.
A firm with a stable environment and relatively low support usage may prefer a model that separates some reactive labor from the recurring proactive services.
The best structure is the one that matches the organization's actual support needs, risk profile, and budgeting preferences.
Final Takeaway
For most 10- to 50-user professional services firms in Las Vegas, a reasonable managed IT planning range is $150 to $300 per user per month.
But that number should be treated as a starting point, not the final decision.
The better comparison is:
What services are included, what is billed separately, how complex is the environment, and which agreement structure best fits the way the firm actually uses IT support?
A lower monthly price can be a good value.
A higher monthly price can also be a good value.
The key is understanding what you are buying.
For professional services firms, the best managed IT agreement is usually the one that provides the right balance of support, security, predictability, transparency, and total cost.
Ready to Compare Your Current IT Costs?
If you run a 10- to 50-user professional services firm in Las Vegas or Southern Nevada and want to understand whether your current IT spending and support model make sense, ANAX can help.
We’ll review your environment, current support structure, major technology costs, and service needs, then help you identify where your IT agreement is working well—and where it may be creating unnecessary cost, risk, or complexity.
Click here to schedule an initial consultation with ANAX.
There is no obligation to change providers. The goal is simply to give you a clearer picture of what you are paying for and whether your current approach fits your business.
